Management plane is unreachable for some customers

Incident Report for Platform9

Resolved

This incident has been resolved.
Posted Aug 19, 2020 - 21:16 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2020 - 20:34 PDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 19, 2020 - 19:48 PDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 19, 2020 - 19:48 PDT

Identified

Management plane is unreachable for some customers. We have identified the issue and are implementing fix.
Posted Aug 19, 2020 - 19:48 PDT
This incident affected: Platform9 Cloud.